Designed to support your hydration and health, our formula provides a healthy vitamin boost without clashing with other supplements you may be taking. 

Each pack contains 0.28 mg of Vitamin B6, 24 μg of Vitamin B9, and 0.50 μg of Vitamin B12.

The NHS guidelines suggest daily limits of 200 mg for B6 and 1 mg for B9—both far above what you’d get, even if you enjoyed several packs. No upper limit is currently set by the NHS for B12.

Since everyone’s health is unique, it’s best to check with your medical professional if you have any concerns.

As with drinking water or eating healthy foods, how many Jelly Drops you consume is completely up to you, and by eating more you can help further boost your hydration.

Made with 95% water, Jelly Drops are sugar free, fat free and contain only 2g of carbohydrates per serving, meaning that many aspects people often need to control in their diet are not an issue with eating too many Jelly Drops.

As everyone is unique and has their own individual health requirements, you should still consider any specific dietary advice you are following. If you have any questions or concerns, we recommend checking with your relevant medical professional. If you require any additional information on the ingredients, including the electrolyte breakdown, please get in touch.

Each pack of Jelly Drops contains 50ml of water. Vitamin wise, each pack contains 20% of the Nutritional Reference Value (NRV) of B6 (0.28 mg), B9 (24 μg), and B12 (24 μg), offering an essential vitamin boost whilst staying well within recommended guidelines.

The NHS recommends that you should have no more than 200mg of B6 each day and no more than 1mg of B9, both far above what you’d receive even if you had dozens of packs, or if you ate a regular amount alongside existing sources of vitamins. The NHS currently does not recommend an upper limit for B12.

You can have up to 25 pots of Jelly Drops a day… but honestly, that sounds like a lot of snacking – even for us!😄

Jelly Drops are sugar-free and contain only 2g of carbs per pack (9 drops, referred to as a "portion" in the table below). 

If you’re unsure about including them in your diet, we recommend speaking with a medical professional. We recommend using the table below to help with nutritional planning.

Yes, our packaging is recyclable! Simply separate it into its parts—cardboard (including the delivery box) goes with cardboard recycling, and the individual packs go with plastic. 

We’re still working on the film, which isn’t recyclable yet, but we’ll keep you updated!

We’ve kept Jelly Drops soy, dairy, gluten, and sugar-free to make them as inclusive as possible. 🌍 Plus, our facility is completely tree nut and peanut-free too. Not sure if they’re right for your needs? Contact us anytime, and we’ll be happy to help.

Jelly Drops are available in 6 tasty flavours: strawberry, raspberry, blackcurrant, orange, lemon, and peach– all made with natural flavourings and non-artificial colours.

Apologies, we currently don't offer customised flavour options.

Jelly Drops are made with 95% water, but they won’t melt, burst, dissolve or have a liquid centre!

We’ve designed them with a solid texture that’s still super easy to eat. Many people say they feel a bit like traditional jelly, but they’re different from traditional sweets like wine gums or jelly beans.

We suggest you consume 2 to 3 packs each day, to provide a hydration boost and gain the optimal health benefits from the added B vitamins and electrolytes.

Each individual pack of Jelly Drops contains around 9 jelly treats which is the equivalent of 50ml of water.

As with any food that provides health benefits, it’s completely up to you how many you eat. But every pack will contribute to supporting your daily health and hydration needs.

If you are struggling to eat the suggested 2 to 3 packs per day, then rest assured that every pack consumed will provide much needed additional water intake, as well as the associated health benefits from the vitamins and electrolytes. Many people find it easier to increase the amount they eat over time.

Remember, with Jelly Drops we are trying to top up hydration levels, and not replace liquids. So if your loved one likes cups of tea, but struggles to drink a glass of water, we suggest you keep offering your loved one their favourite drink. A good tip is to offer your loved one Jelly Drops at certain times of the day, so for example when your loved first wakes up, with meals or when your loved one is watching TV.

As everyone is unique and has their own individual health requirements, if you have any questions or concerns, we encourage you to consult a medical professional.

Please see here for the full ingredients and nutritional information.

Jelly Drops come with at least 8 weeks of shelf life from delivery—just store them in a dark place to prevent colour fade.

Once a pack is opened, it’s best to enjoy them within 1 day for maximum water content, though they’ll stay good for up to 7 days if covered.

While refrigeration isn’t required, it’s a great way to enjoy them as a refreshing treat!💧

Jelly Drops are 100% vegan-friendly! We use plant-based gelling agents instead of gelatin and would never conduct animal testing.

Jelly Drops are soft and easy to chew—and denture friendly. Although, they don’t dissolve, melt, or burst, so they need to be chewed thoroughly before swallowing. 

If swallowing difficulties are a concern, we recommend consulting a Speech and Language Therapist before consuming.

Jelly Drops have been independently assessed as Level 7 on the IDDSI Framework, which supports safer food and drink options for those with swallowing needs.

See the PDF below for the approximate drop measurement.

No, Jelly Drops don’t need to be stored in the fridge. But feel free to pop them in the fridge if you like them chilled. Many of our customers prefer them out of the fridge as a refreshing treat! Just avoid freezing or leaving them in the sun💧

Here's what makes up a Jelly Drop!

 

Ingredients: Water (95%), Maltodextrin, Gelling Agents (Gellan Gum, Xanthan Gum, Locust Bean Gum, Acacia Gum, Agar), Dextrin, Sodium Citrate, Sodium Chloride, Potassium Chloride, Natural Flavourings, Colours (Curcumin, Concentrated Carrot Extract), Flavour Enhancers (Lactic Acid, Malic Acid, Citric Acid), Sweetener (Sucralose), Preservatives (Potassium Sorbate, Sodium Benzoate), Vitamin B6 (Pyridoxine Hydrochloride), Folic Acid, Vitamin B12 (Cyanocobalamin).

 

 

For more information, including the electrolyte breakdown, see the PDF attached below and just get in touch if you need any further detail.

Jelly Drops are classed as a normal confectionery product and haven’t undergone specific evaluation for pregnancy. However, many pregnant customers have enjoyed them and shared only positive feedback!

For a full ingredient and nutritional breakdown, see the article here. If you have any concerns, we suggest seeking professional medical advice before consuming.

Hydration matters to everyone, which is why Jelly Drops are loved by a wide range of people—not just those living with dementia. They are perfect for anyone looking to boost their hydration or seeking a healthy treat!

Made with 95% water, plus added electrolytes and B vitamins, they’re sugar-free and non-laxative. If you or your loved one is on medication or undergoing treatment, it’s always best to check with your relevant medical professional.

Please remember, however, that Jelly Drops are not suitable for people with swallowing difficulties.

You can find the full list of ingredients in the article here and just let us know if you need any more information.

Once you’ve placed your order, there’s a small window of time to make any changes, so be sure to double-check your shipping and contact details before completing your order. After your payment is processed and an order number is generated, your order is considered complete, and you’ll receive a confirmation email.

We’re here to help and will do our best to accommodate any changes, but we can’t always guarantee we can catch your order before dispatch. If you need to cancel or adjust your order, please reach out before the order is labelled for dispatch, and we’ll process a full refund if we’re able to cancel.

Subscriptions

You can cancel your Jelly Drops subscription at any time through your Jelly Drops Account or by contacting us. We only ask for a quick reason so we can improve, but no pressure! Just a quick reminder — subscription cancellations won’t affect any orders that have already been processed, as once an order number is created, it follows our Returns Policy.

Our subscription is the best way to try and enjoy Jelly Drops. You’ll receive a free sample, save on each delivery, and have Jelly Drops sent regularly in a mix of flavours.

We know things can be unpredictable, so we’ve made sure our subscription plans are flexible. No fees, no long-term commitments—edit or cancel your plan whenever you like!

If you ever need to change or cancel your plan, just let us know before the next payment is due. 

With the subscription, a 42x pack (9 drops/50ml of water per pack) costs £41.58, plus £6.95 for tracked delivery in 1-3 working days. You’ll save £15.12 per delivery compared to one-off purchases.

Choose your preferred delivery frequency and we’ll ensure you don’t run out of Jelly Drops!

Our subscription plans are completely flexible, with no minimum terms, and you can cancel anytime—we totally understand!

If you’d like to cancel, you can contact us directly or manage it yourself through your Jelly Drops online account:

Log in to your account and click on the Manage Subscriptions tab.

Scroll down and select Reschedule, pause, or cancel this subscription.

Choose to either pause your subscription temporarily or click Cancel subscription to stop it entirely.

Pick the reason that best explains your decision (your feedback helps us improve!) and click Next. Then confirm by selecting Cancel my subscription. You’ll receive a confirmation email right away.

Keep in mind that cancelling a subscription doesn’t affect any orders that have already been processed and charged. If you’ve received a confirmation email for an upcoming delivery, let us know as soon as possible if you’d like to cancel. We’ll try our best to make changes, but once it’s being dispatched, adjustments may not be possible.

Jelly Drops aren’t available in retail stores yet, but ordering online is quick and simple!

Our multipacks include individual packs (each holding around 9 drops): 

21x pack (berry flavours): £31.50 + £4.95 shipping

42x pack (all flavours): £56.70 + £6.95 shipping 

Subscriptions

Subscriptions offer the best value and are super flexible:

Try a free 2x pack sample (just £2.95 shipping).

Save with the 42x pack at £41.58 + £6.95 shipping.

You’re always in control—pause, cancel, or edit anytime. Read more about subscriptions here. 

Interested in Jelly Drops for your business or care home? See here for more information on bulk order pricing.

Need help or would like to order over the phone? Give us a call toll-free within the UK on 0808 164 8977

Jelly Drops can be purchased as a one-off order or as part of a recurring subscription, depending on the option selected at checkout. 

Payments are made online only through our website via debit or credit card only. We accept Visa, MasterCard and American Express. 

Before confirming your order on checkout, it is likely you will need to complete an extra verification step with your bank to approve the transaction. Please ensure your contact details are up to date with your bank or have access to your banking app. 

Once an order is confirmed, payment is taken immediately and confirmation is presented onscreen and through email. If your payment fails you will be notified onscreen and have the opportunity to try again, but your order will not be confirmed until payment is successfully taken and order confirmation is generated.

It is your responsibility to ensure that the details entered at point of purchase are correct and this includes the postage address and email address. If you have not received the email order confirmation or have any problems making a payment, please contact us.

Please see the page here for the Terms or Service and here for the Privacy Policy.

Subscriptions

You have the option to subscribe to regular deliveries, instead of making individual purchases by selecting the ‘GET FREE TRIAL’ option at checkout (Or by selecting ‘CLAIM YOUR FREE TRIAL’ through the page https://www.jellydrops.com/pages/free-trial). For each sample that is ordered from our website an attached subscription applies.

By default we will only charge you the postage fee to ship the 2x pack sample. The first subscription box, the 42x pack, will activate 10 days later. From there, we will automatically charge your card in line with your chosen frequency. If you choose to send the first subscription box alongside the sample by selecting this option at checkout, the chosen frequency will apply from that date. 

There are no fixed contracts and your subscription will automatically continue unless you cancel or modify your subscription before your next scheduled payment date. We will send you a courtesy email reminder 3 days prior to the order being created. If a payment fails, it will reattempt automatically daily and you will be notified. A failed payment does not signify the cancellation of a subscription.

Any changes made to a subscription impact future orders only and not any orders that have already been created. This includes if your subscription was cancelled but an order had already been created, this will need to be cancelled separately. 

Subscriptions can be changed or cancelled at any time but we cannot guarantee an order can be changed or cancelled once it has been created. 

Returns & Order Issues

We can accept returns within 14 days of delivery within the UK. Orders placed outside of the UK cannot be returned. 

To be eligible for a return, your item must be unopened and in the original packaging. We cannot accept returns of an incomplete box. 

To return your Jelly Drops, please contact us to receive the return address.

You will be responsible for paying for your own shipping costs for returning your item. Original shipping costs are non-refundable. We don’t guarantee that we will receive your returned item, so please keep your receipt from the courier for reference.

Any approved refunds will be via your original payment method only. Processing times vary between banks but please allow up to 7 working days for the funds to show back in your account.

Missing Deliveries: When a delivery goes missing at no fault of the customer, we will arrange a replacement or refund as required. Under our courier terms and conditions, orders can only be classed as missing after 15 days from the last courier tracking update. Any issue must be raised within 45 days of the last tracking update.

Damaged Deliveries: Deliveries that have been damaged in transit will be eligible for a part or full refund or replacement, as appropriate to the level of damage. Any claims relating to damaged deliveries must be made with photos of the damage, as required by our couriers' terms of service.

Need to adjust your Jelly Drops delivery schedule? Don’t worry—you’re in control! You can skip your next delivery, delay payments, or change how often your orders arrive—anytime! 

If your order is already being prepared, contact us right away. While we’ll try our best to stop it, we can’t guarantee cancellations once it’s on its way

To update your subscription, log in to your Jelly Drops account or get in touch with our team. We’re always here to assist!

Want to surprise a loved one with Jelly Drops or send them directly if you are unable to visit? You can easily have them sent directly to your loved one via our website. 

When you’re checking out, we recommend entering your email address to receive order confirmation and tracking details. In the first ‘Delivery’ section, just add your loved one’s details, and don’t forget to untick the box under the ‘Payment’ section. This will let you add your billing address instead.

Just a heads-up: we won’t include any invoices in the shipment!

Jelly Drops are currently only available to purchase directly through our website: www.jellydrops.com

We don’t have sample sizes to buy just yet, but our subscription is the perfect way to try Jelly Drops!

Your first order includes a free 2-pack sample—just cover £2.95 for postage. It’s a simple way to see if Jelly Drops are right for you.

Not ready to continue? No problem—cancel anytime before your first subscription box charge, no questions asked (though we’d love your feedback!).

Please note that individual packs aren’t available to buy, and the subscription sample isn’t offered as a one-off.

Our subscription is the most cost-effective way to order, but you don’t have to! Both of our 21 and 42 multipacks can be purchased as one-off orders at any time—just select ‘One-Time’ Purchase at checkout.

We’re sorry you’re facing this issue! There are two main reasons why this could happen, but don’t worry—we’re happy to help. You can always contact us, and we’ll be happy to take your order over the phone.

Card verification

As with all online purchases, your bank needs to approve the payment before your order goes through. After entering your payment details and clicking ‘Place my order,’ you may be prompted to approve the payment, either through your banking app or a call/message from your bank. 

If you’re not getting messages, check with your bank to make sure your contact info is up-to-date, and then try again.

iPad devices

We’ve noticed that some older iPads may have trouble processing orders. If you’re using an older iPad, try updating it or using a different device to complete your order.

Express delivery isn’t available at the moment, but with our standard service, your Jelly Drops should arrive within 1-3 working days! 

We’ll send a tracking link when your order is dispatched, so you can stay in the loop. You can also set delivery preferences, like choosing a specific date, a neighbour, or a safe place to leave your parcel. Orders are shipped via Royal Mail, Evri, or DPD depending on size, but we can be flexible—just let us know if you have a courier preference.

Shipping Costs:

Subscription sample: £2.95

21x pack: £4.95

42x pack: £6.95

Please Note: If you’re based in the Highlands, Islands, Isle of Man, Scilly Isles, or Channel Islands, delivery may take up to a week. For information on International shipping please see here.

We’re so grateful for the incredible interest from around the globe!🌍 Although we’re still working on shipping to more countries, we’re so excited to now deliver to the USA and Canada! 🎊 

To shop, click the flag in the top-right corner of our homepage or visit www.jellydrops.us or www.jellydrops.ca.

If your country isn’t on the list just yet, make sure to sign up for our mailing list to be the first to know when Jelly Drops will be available near you! 📨

We accept returns within 14 days of delivery for UK orders. Unfortunately, refunds or exchanges aren’t available after 14 days or for orders shipped outside the UK. 

To initiate a return, please get in touch with us for the return address.

Please note:

You’ll need to cover the cost of return shipping.

Delivery charges aren’t refundable.

Always keep your courier receipt for reference. For larger value packs, tracked shipping or insurance is highly recommended.

Refunds (if applicable)

Refunds are processed within 7 working days of receiving and approving your return. Please get in touch before sending anything back, as unapproved returns may not qualify.

Haven’t received your refund yet? Double-check with your bank, as processing times can vary.

Exchanges 

If your Jelly Drops arrive damaged, reach out to us with photos and we’ll arrange a replacement or refund depending on the situation.

From the vibrant colours to the thoughtful design, every detail of Jelly Drops was created to be enjoyed by as many people as possible. 

Have a suggestion to make them even better? Whether it’s about the product, packaging, or service, we’re here to listen and improve so please get in touch.

Lewis’ grandma was the inspiration behind Jelly Drops, and we couldn’t think of a better way to honour her than by including her name in the company—'Pattinson'.

Watch the story below!

Made in the UK with care! Our state-of-the-art facility that guarantees the best quality and safety standards for every drop!💧

We love hearing from you! 💬 Follow us on Facebook, Instagram and Twitter with #jellydrops or read heart warming stories from our community on our site.

For any order enquiries or questions, the team are available via email hello@jellydrops.com 

Our team is available Monday–Friday, 9am–5pm. While we’re a small and dedicated team, we aim to respond to emails within one working day.

You can easily download a digital copy of our leaflet below to share with others. If you prefer physical copies, just ask and we’ll pop some in the post for you! ✉️